What advantages can a VoIP communication system bring for small businesses?

VOIP (Voice over Internet Protocol) is becoming increasingly popular with all types of businesses. VoIP phone systems convert regular telephone calls into digital data, and deliver voice communications over the Internet, or a packet-switched network. VoIP phone services have become increasingly sophisticated, and fortunately the initial teething problems of the technology seem to have been […]

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VoIP solution users could benefit from a £100 million government scheme

Users of voice over IP (VOIP) solutions and other telecommunications devices will benefit in cities where a new government offer is taken up. The Department of Business, Innovation and Skills has launched a scheme that allows British cities to claim a share of £100 million in order to carry out broadband upgrades: he eight core […]

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Skype calls on Ofcom to regulate mobile phone providers blocking VoIP calls from their networks

Skype Technologies SA unit will up the pressure on British mobile-phone operators in an attempt to force negotiations to stop them blocking Internet-based, or voice over IP calls from their networks after the UK’s regulatory body indicated it may intervene if no solution is reached soon.  Ofcom, the body which oversees the British telecom system, […]

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The 5 major causes of poor VoIP call quality and how to cure them

VOIP (voice over IP) has been around for a number of years now and has largely lived up to expectations, delivering flexible and cost-effective communications that are infinitely preferable to the services provided by traditional telephone systems. Many businesses have switched to VoIP to avoid traditional phone lines and to cut the cost of long […]

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What factors should you consider when choosing a hosted VoIP provider for your business?

Many businesses want to change their phone systems and bring them up to date so they can compete in the market. But, to compete equally these days, businesses need to have the most efficient and effective communication systems available. Most businesses choose a hosted VOIP system. The problem is that these same businesses tend to […]

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Are there still teething problems with VoIP, or can these be overcome by shopping around for a better quality service?

VOIP (voice over IP) has been around for a number of years now and has largely lived up to expectations, delivering flexible and cost-effective communications that are infinitely preferable to the services provided by traditional telephone systems. Many businesses have switched to VoIP to avoid traditional phone lines and to cut the cost of long […]

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What are MPLS Networks and how do they work?

What is MPLS? Multi-Protocol Label Switching (MPLS) provides a mechanism for forwarding packets for any network protocol. It was originally developed in the late 1990s to provide faster packet forwarding for IP routers. Since then its capabilities have expanded enormously, to support such things as service creation (VPNs), traffic engineering, network convergence, and increased resiliency. […]

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What are the business benefits and issues surrounding remote working?

If you asked any office-based worker what they thought about the prospect of home-working, they’d generally give you a positive answer. The benefits are obvious when you think about them: no more rush hour queues, the ability to work as and when was convenient and more time to concentrate on business without the usual office […]

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