70 percent of UK businesses will be using VoIP by 2013

Telappliant, a leading UK internet provider for small to medium sized businesses has recently released the findings of a new survey which reveals that almost 70 percent of UK businesses will be using VOIP telephony services by 2013. The study, which questioned 100 UK businesses from a mixture of various industries, showed that 41 percent […]

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Everything Everywhere could roll out 4G services ahead of its rival networks

Everything Everywhere, the UK’s largest mobile operator in terms of customer numbers, has announced that it has appointed Morgan Stanley to sell spectrum that could be used to roll out 4G mobile broadband services in the UK ahead of other rival operators. Roughly 25 percent of the 1,800MHz spectrum controlled by Everything Everywhere is jointly […]

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The South West of England appears to lead the way in the business adoption of cloud computing

There has been a noticeable increase in the number of companies turning to cloud computing to increase the cost-effectiveness of their business. It’s hardly surprising when you consider the type of benefits that the technology brings: the cloud facilitates collaboration, increases flexibility and productivity, cuts IT costs and is easy to scale for improved operational […]

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Is VoIP responsible for poor call quality, or is it the fault of other technological-related issues?

VOIP is often mistakenly blamed for call quality or reliability issues with phone and call centre systems, but in reality voice over IP is more than adequate for carrier-class communications. If evidence were ever needed that the technology works, then you need look no further than cloud-based call centres.

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