What exactly are smartphones, and how are they changing the face of mobile telecommunications?

How many times have you heard the term smartphone or feature phone, or mobile broadband or WiFi connectivity? The answer is probably quite a lot. The thing is for many people the growth of the smartphone and Android phone kind of sneaked up on them. Obviously it’s been gaining momentum over the last few years, […]

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What are MPLS Networks and how do they work?

What is MPLS? Multi-Protocol Label Switching (MPLS) provides a mechanism for forwarding packets for any network protocol. It was originally developed in the late 1990s to provide faster packet forwarding for IP routers. Since then its capabilities have expanded enormously, to support such things as service creation (VPNs), traffic engineering, network convergence, and increased resiliency. […]

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What is Voice over IP and how can it benefit businesses?

Voice over Internet Protocol, Voice over IP or VOIP is one of a family of internet technologies, communication protocols, and transmission technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms that are often used synonymously with VoIP are IP telephony, Internet telephony, voice […]

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What is Cloud communication?

Cloud communication is more than simply VOIP, hosted PBX or Unified Communication: it’s an entirely new way to build, deploy and scale enterprise communications. Cloud communication refers to internet voice and data communications accessed over the public internet, where telecommunications applications, switching and storage are hosted by an external third party. The term Cloud services […]

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What are the business benefits and issues surrounding remote working?

If you asked any office-based worker what they thought about the prospect of home-working, they’d generally give you a positive answer. The benefits are obvious when you think about them: no more rush hour queues, the ability to work as and when was convenient and more time to concentrate on business without the usual office […]

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What is Hosted VoIP and what are its major advantages?

If you are considering a business grade telephony solution for your business, then Hosted VOIP is the right choice for you. Hosted VoIP is a managed and hosted telephony service which uses just a small amount of bandwidth on your broadband line to carry telephone calls. The beauty of Hosted VoIP is that if offers […]

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